Hamilton High Speed Internet Survey

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Consultation has concluded

Illustration of rural buildings with overlay of representation of a network

The City of Hamilton recognizes that internet connectivity is essential for many residents, businesses and institutions in our communities. As more people work and operate their businesses from home, we recognize the importance of reliable, high speed broadband is an essential service. Modern infrastructure availability is critical for our digital future and there are areas within our city that have no connectivity options and many who may not have access to reliable high-speed broadband access.

The City is working with the Regional and Rural Broadband (R2B2) Project at the University of Guelph to study the economic benefits of broadband investment across our communities. We are collecting information about how all residents, rural, home-based business, farms, and businesses currently use the internet. Please complete the survey to help us better understand your experience with internet connectivity within Hamilton.

The survey is closed. Thank you for your feedback.

Project Background

Investment in broadband and high-speed connectivity is essential. COVID-19 has further demonstrated the essential nature of connectivity as digital channels of communication have also become more common including news, media, entertainment, e-learning, telecommuting/working from home and telemedicine etc. Those within Hamilton that do not have access to or options for reliable high-speed internet contribute to being part of the digital divide and by better understanding current coverage this study/project will be able to better outline the economic benefits of broadband investment across our communities.

The City of Hamilton recognizes that internet connectivity is essential for many residents, businesses and institutions in our communities. As more people work and operate their businesses from home, we recognize the importance of reliable, high speed broadband is an essential service. Modern infrastructure availability is critical for our digital future and there are areas within our city that have no connectivity options and many who may not have access to reliable high-speed broadband access.

The City is working with the Regional and Rural Broadband (R2B2) Project at the University of Guelph to study the economic benefits of broadband investment across our communities. We are collecting information about how all residents, rural, home-based business, farms, and businesses currently use the internet. Please complete the survey to help us better understand your experience with internet connectivity within Hamilton.

The survey is closed. Thank you for your feedback.

Project Background

Investment in broadband and high-speed connectivity is essential. COVID-19 has further demonstrated the essential nature of connectivity as digital channels of communication have also become more common including news, media, entertainment, e-learning, telecommuting/working from home and telemedicine etc. Those within Hamilton that do not have access to or options for reliable high-speed internet contribute to being part of the digital divide and by better understanding current coverage this study/project will be able to better outline the economic benefits of broadband investment across our communities.

Consultation has concluded
  • Reliable internet could be a pandemic silver lining

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    OPINION: The most affluent, politically well-connected people in this province have largely been able to ignore the connectivity issues other face. COVID-19 could change that.

    Source: Matt Gurney • TVO.com • Posted: January 25, 2021

  • Pandemic making it clear Ontario's rural students are at the back of the virtual class

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    In a pandemic-plagued province, students in the country struggle to stay in virtual class

    Colin Butler · CBC News · Posted: January 11, 2021

  • Ontario Improving Broadband and Cell Service for Rural Communities

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    Connecting Residents and Businesses to the 21st Century Digital Economy Essential for Recovery after COVID-19.

    Source: Province of Ontario • Posted: June 3, 2020

  • Starlink satellite internet grants instant sign-up for eligible Canadians

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    Depending on where they live, some Canadians can now sign up for Starlink’s satellite internet service.

    Source: Tom Li IT World Canada • Posted: January 21, 2021

  • Slow internet? You’re not alone. Across Hamilton, workers and students face connectivity woes

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    Paywall Article - With most of Hamilton’s labour force working from home during the pandemic, access to a stable internet connection is about as essential to everyday life as a functioning refrigerator. Life gets considerably more complicated without it.

    Source: Jacob Lorinc • Hamilton Spectator • Posted: January 22, 2021

  • Waterdown Walmart parking lot is ‘The Office’ for family living in internet dead zone

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    Paywall Article - Brad Wallace describes his house, just outside Waterdown, as his family’s “Forever Home.”

    Source: Jacob Lorinc • Hamilton Spectator • Posted: January 22, 2021

  • 'Internet is the only lifeline they have': Canada needs to confront 'digital divide' amid COVID-19 crisis

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    "There are so many people throughout the country — even in urban areas — that don't have the internet at home, [who] are reliant on schools, libraries, Wi-Fi hotspots at coffee shops like Tim Hortons, [all] trying to figure out how to make it work,"

    Source: CBC •

  • Poor Internet Connection In Rural Canada Is Making Online School A Nightmare

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    E-learning already has its own set of problems — a patchy internet connection makes everything even more frustrating.

    Source: Huffington Post •

  • Ontario Expanding Access to the Modern Digital Economy

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    Application intake for broadband and cellular program opens today

    Source: Ministry of Infrastructure • Posted: July 9, 2020

  • Elon Musk's company SpaceX applies to offer high-speed internet service to Canadians

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    Space exploration company applied for licence to offer satellite-based service to rural areas.

    Source: Pete Evans • CBC News • Posted: June 19, 2020