Hamilton High Speed Internet Survey
Consultation has concluded
The City of Hamilton recognizes that internet connectivity is essential for many residents, businesses and institutions in our communities. As more people work and operate their businesses from home, we recognize the importance of reliable, high speed broadband is an essential service. Modern infrastructure availability is critical for our digital future and there are areas within our city that have no connectivity options and many who may not have access to reliable high-speed broadband access.
The City is working with the Regional and Rural Broadband (R2B2) Project at the University of Guelph to study the economic benefits of broadband investment across our communities. We are collecting information about how all residents, rural, home-based business, farms, and businesses currently use the internet. Please complete the survey to help us better understand your experience with internet connectivity within Hamilton.
The survey is closed. Thank you for your feedback.
Project Background
Investment in broadband and high-speed connectivity is essential. COVID-19 has further demonstrated the essential nature of connectivity as digital channels of communication have also become more common including news, media, entertainment, e-learning, telecommuting/working from home and telemedicine etc. Those within Hamilton that do not have access to or options for reliable high-speed internet contribute to being part of the digital divide and by better understanding current coverage this study/project will be able to better outline the economic benefits of broadband investment across our communities.
The City of Hamilton recognizes that internet connectivity is essential for many residents, businesses and institutions in our communities. As more people work and operate their businesses from home, we recognize the importance of reliable, high speed broadband is an essential service. Modern infrastructure availability is critical for our digital future and there are areas within our city that have no connectivity options and many who may not have access to reliable high-speed broadband access.
The City is working with the Regional and Rural Broadband (R2B2) Project at the University of Guelph to study the economic benefits of broadband investment across our communities. We are collecting information about how all residents, rural, home-based business, farms, and businesses currently use the internet. Please complete the survey to help us better understand your experience with internet connectivity within Hamilton.
The survey is closed. Thank you for your feedback.
Project Background
Investment in broadband and high-speed connectivity is essential. COVID-19 has further demonstrated the essential nature of connectivity as digital channels of communication have also become more common including news, media, entertainment, e-learning, telecommuting/working from home and telemedicine etc. Those within Hamilton that do not have access to or options for reliable high-speed internet contribute to being part of the digital divide and by better understanding current coverage this study/project will be able to better outline the economic benefits of broadband investment across our communities.
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Reliable internet could be a pandemic silver lining
Share Reliable internet could be a pandemic silver lining on Facebook Share Reliable internet could be a pandemic silver lining on Twitter Share Reliable internet could be a pandemic silver lining on Linkedin Email Reliable internet could be a pandemic silver lining linkOPINION: The most affluent, politically well-connected people in this province have largely been able to ignore the connectivity issues other face. COVID-19 could change that.
Source: Matt Gurney • TVO.com • Posted: January 25, 2021
Consultation has concludedOPINION: The most affluent, politically well-connected people in this province have largely been able to ignore the connectivity issues other face. COVID-19 could change that.
Source: Matt Gurney • TVO.com • Posted: January 25, 2021
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Pandemic making it clear Ontario's rural students are at the back of the virtual class
Share Pandemic making it clear Ontario's rural students are at the back of the virtual class on Facebook Share Pandemic making it clear Ontario's rural students are at the back of the virtual class on Twitter Share Pandemic making it clear Ontario's rural students are at the back of the virtual class on Linkedin Email Pandemic making it clear Ontario's rural students are at the back of the virtual class linkIn a pandemic-plagued province, students in the country struggle to stay in virtual class
Colin Butler · CBC News · Posted: January 11, 2021
Consultation has concludedIn a pandemic-plagued province, students in the country struggle to stay in virtual class
Colin Butler · CBC News · Posted: January 11, 2021
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Ontario Improving Broadband and Cell Service for Rural Communities
Share Ontario Improving Broadband and Cell Service for Rural Communities on Facebook Share Ontario Improving Broadband and Cell Service for Rural Communities on Twitter Share Ontario Improving Broadband and Cell Service for Rural Communities on Linkedin Email Ontario Improving Broadband and Cell Service for Rural Communities linkConnecting Residents and Businesses to the 21st Century Digital Economy Essential for Recovery after COVID-19.
Source: Province of Ontario • Posted: June 3, 2020
Consultation has concludedConnecting Residents and Businesses to the 21st Century Digital Economy Essential for Recovery after COVID-19.
Source: Province of Ontario • Posted: June 3, 2020
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Starlink satellite internet grants instant sign-up for eligible Canadians
Share Starlink satellite internet grants instant sign-up for eligible Canadians on Facebook Share Starlink satellite internet grants instant sign-up for eligible Canadians on Twitter Share Starlink satellite internet grants instant sign-up for eligible Canadians on Linkedin Email Starlink satellite internet grants instant sign-up for eligible Canadians linkDepending on where they live, some Canadians can now sign up for Starlink’s satellite internet service.
Source: Tom Li • IT World Canada • Posted: January 21, 2021
Consultation has concludedDepending on where they live, some Canadians can now sign up for Starlink’s satellite internet service.
Source: Tom Li • IT World Canada • Posted: January 21, 2021
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Slow internet? You’re not alone. Across Hamilton, workers and students face connectivity woes
Share Slow internet? You’re not alone. Across Hamilton, workers and students face connectivity woes on Facebook Share Slow internet? You’re not alone. Across Hamilton, workers and students face connectivity woes on Twitter Share Slow internet? You’re not alone. Across Hamilton, workers and students face connectivity woes on Linkedin Email Slow internet? You’re not alone. Across Hamilton, workers and students face connectivity woes linkPaywall Article - With most of Hamilton’s labour force working from home during the pandemic, access to a stable internet connection is about as essential to everyday life as a functioning refrigerator. Life gets considerably more complicated without it.
Source: Jacob Lorinc • Hamilton Spectator • Posted: January 22, 2021
Consultation has concludedPaywall Article - With most of Hamilton’s labour force working from home during the pandemic, access to a stable internet connection is about as essential to everyday life as a functioning refrigerator. Life gets considerably more complicated without it.
Source: Jacob Lorinc • Hamilton Spectator • Posted: January 22, 2021
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Waterdown Walmart parking lot is ‘The Office’ for family living in internet dead zone
Share Waterdown Walmart parking lot is ‘The Office’ for family living in internet dead zone on Facebook Share Waterdown Walmart parking lot is ‘The Office’ for family living in internet dead zone on Twitter Share Waterdown Walmart parking lot is ‘The Office’ for family living in internet dead zone on Linkedin Email Waterdown Walmart parking lot is ‘The Office’ for family living in internet dead zone linkPaywall Article - Brad Wallace describes his house, just outside Waterdown, as his family’s “Forever Home.”
Source: Jacob Lorinc • Hamilton Spectator • Posted: January 22, 2021
Consultation has concludedPaywall Article - Brad Wallace describes his house, just outside Waterdown, as his family’s “Forever Home.”
Source: Jacob Lorinc • Hamilton Spectator • Posted: January 22, 2021
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'Internet is the only lifeline they have': Canada needs to confront 'digital divide' amid COVID-19 crisis
Share 'Internet is the only lifeline they have': Canada needs to confront 'digital divide' amid COVID-19 crisis on Facebook Share 'Internet is the only lifeline they have': Canada needs to confront 'digital divide' amid COVID-19 crisis on Twitter Share 'Internet is the only lifeline they have': Canada needs to confront 'digital divide' amid COVID-19 crisis on Linkedin Email 'Internet is the only lifeline they have': Canada needs to confront 'digital divide' amid COVID-19 crisis link"There are so many people throughout the country — even in urban areas — that don't have the internet at home, [who] are reliant on schools, libraries, Wi-Fi hotspots at coffee shops like Tim Hortons, [all] trying to figure out how to make it work,"
Source: CBC •
Consultation has concluded"There are so many people throughout the country — even in urban areas — that don't have the internet at home, [who] are reliant on schools, libraries, Wi-Fi hotspots at coffee shops like Tim Hortons, [all] trying to figure out how to make it work,"
Source: CBC •
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Poor Internet Connection In Rural Canada Is Making Online School A Nightmare
Share Poor Internet Connection In Rural Canada Is Making Online School A Nightmare on Facebook Share Poor Internet Connection In Rural Canada Is Making Online School A Nightmare on Twitter Share Poor Internet Connection In Rural Canada Is Making Online School A Nightmare on Linkedin Email Poor Internet Connection In Rural Canada Is Making Online School A Nightmare linkE-learning already has its own set of problems — a patchy internet connection makes everything even more frustrating.
Source: Huffington Post •
Consultation has concludedE-learning already has its own set of problems — a patchy internet connection makes everything even more frustrating.
Source: Huffington Post •
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Ontario Expanding Access to the Modern Digital Economy
Share Ontario Expanding Access to the Modern Digital Economy on Facebook Share Ontario Expanding Access to the Modern Digital Economy on Twitter Share Ontario Expanding Access to the Modern Digital Economy on Linkedin Email Ontario Expanding Access to the Modern Digital Economy linkApplication intake for broadband and cellular program opens today
Source: Ministry of Infrastructure • Posted: July 9, 2020
Consultation has concludedApplication intake for broadband and cellular program opens today
Source: Ministry of Infrastructure • Posted: July 9, 2020
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Elon Musk's company SpaceX applies to offer high-speed internet service to Canadians
Share Elon Musk's company SpaceX applies to offer high-speed internet service to Canadians on Facebook Share Elon Musk's company SpaceX applies to offer high-speed internet service to Canadians on Twitter Share Elon Musk's company SpaceX applies to offer high-speed internet service to Canadians on Linkedin Email Elon Musk's company SpaceX applies to offer high-speed internet service to Canadians linkSpace exploration company applied for licence to offer satellite-based service to rural areas.
Source: Pete Evans • CBC News • Posted: June 19, 2020
Consultation has concludedSpace exploration company applied for licence to offer satellite-based service to rural areas.
Source: Pete Evans • CBC News • Posted: June 19, 2020
Who's Listening
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Phone 905-546-2424, 2261 Email broadband@hamilton.ca
Lifecycle
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Project Launch
Hamilton High Speed Internet Survey has finished this stageJune 2020
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Community and Partner Information and Awareness Campaign
Hamilton High Speed Internet Survey has finished this stageJuly 2020
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Survey Data Collection Open and ongoing data review
Hamilton High Speed Internet Survey is currently at this stageJune 2020 – May 2021
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Initial Report
this is an upcoming stage for Hamilton High Speed Internet SurveyJune 2021
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Secondary Data Collection
this is an upcoming stage for Hamilton High Speed Internet SurveyJune 2020 - September 2021
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Final Report
this is an upcoming stage for Hamilton High Speed Internet SurveyOctober 2021
FAQs
- Who can participate in the surveys?
- What questions are in the surveys?
- What information should you have on hand to answer the survey?
- How long does it take to complete the survey?
- Can I start and then finish the survey at a later time/date?
- Is the information I provide kept confidential?
- Is there an alternative format available for the survey?
- COVID-19 has meant that many of us are working from home or attending school online. How do I answer the survey questions about telecommuting and use of internet?
- Who can I contact if I have additional questions?
Important Links
National Broadband Internet Service Availability Map
View the National Broadband Internet Service Availability Map
To use the Map, users can:
- Enter an address for a list of Internet Service Providers (ISPs) operating in the area via the address input box at the top of the page.
- Select the “Area Information” tab in the top left side of the screen.
- Details for the marked area appears including ISPs that are active in that area.