Hamilton High Speed Internet Survey

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The City of Hamilton recognizes that internet connectivity is essential for many residents, businesses and institutions in our communities. As more people work and operate their businesses from home, we recognize the importance of reliable, high speed broadband is an essential service. Modern infrastructure availability is critical for our digital future and there are areas within our city that have no connectivity options and many who may not have access to reliable high-speed broadband access.

The City is working with the Regional and Rural Broadband (R2B2) Project at the University of Guelph to study the economic benefits of broadband investment across our communities. We are collecting information about how all residents, rural, home-based business, farms, and businesses currently use the internet. Please complete the survey to help us better understand your experience with internet connectivity within Hamilton.


Take the survey

If you are a Hamilton resident, or run a business from home:

If you are a Hamilton business:


Project Background

Investment in broadband and high-speed connectivity is essential. COVID-19 has further demonstrated the essential nature of connectivity as digital channels of communication have also become more common including news, media, entertainment, e-learning, telecommuting/working from home and telemedicine etc. Those within Hamilton that do not have access to or options for reliable high-speed internet contribute to being part of the digital divide and by better understanding current coverage this study/project will be able to better outline the economic benefits of broadband investment across our communities.

The City of Hamilton recognizes that internet connectivity is essential for many residents, businesses and institutions in our communities. As more people work and operate their businesses from home, we recognize the importance of reliable, high speed broadband is an essential service. Modern infrastructure availability is critical for our digital future and there are areas within our city that have no connectivity options and many who may not have access to reliable high-speed broadband access.

The City is working with the Regional and Rural Broadband (R2B2) Project at the University of Guelph to study the economic benefits of broadband investment across our communities. We are collecting information about how all residents, rural, home-based business, farms, and businesses currently use the internet. Please complete the survey to help us better understand your experience with internet connectivity within Hamilton.


Take the survey

If you are a Hamilton resident, or run a business from home:

If you are a Hamilton business:


Project Background

Investment in broadband and high-speed connectivity is essential. COVID-19 has further demonstrated the essential nature of connectivity as digital channels of communication have also become more common including news, media, entertainment, e-learning, telecommuting/working from home and telemedicine etc. Those within Hamilton that do not have access to or options for reliable high-speed internet contribute to being part of the digital divide and by better understanding current coverage this study/project will be able to better outline the economic benefits of broadband investment across our communities.

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Connectivity Map

3 months

1. Participate in the full survey links below so we can better understand connectivity across Hamilton and work advocate to get the Internet connections you need now and in the future!

2. Use this map to tell us about your experience with internet connectivity within Hamilton:

i. Use the locate me icon below the magnifying glass icon in the top right corner to automatically zoom in to your current location. Alternately you can use the magnifying lens icon in the top right corner to search for your specific address or location for which are providing feedback on.

ii. Select the pin that best represents speed of your internet connection. Not sure about the speed of your internet connection? Use the CIRA Internet Performance Test to quickly and easily determine your connection speed to determine pin colour to select.  

iii. Drag the appropriate pin and place it on the map for your location and answer the brief questions that follow.

Map Legend:


 City/Ward Boundaries

 Urban Boundaries

 Rural Boundaries