HSR Next - Moving Hamilton Forward

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Moving Hamilton forward with HSR Next changes

HSR is moving Hamilton forward with HSR Next, the largest transformation of the city’s transit network in decades. Beginning in fall 2027, HSR plans to roll out the first phase of network improvements designed to make transit faster, more connected and more reliable across Hamilton.

As part of the first year of HSR Next, we are reviewing several proposed service changes, including:

  • Route changes on Route 27 Upper James in the downtown area
  • Updates in the east-west service corridors on Hamilton Mountain
  • Several routes will be retired, and new routes will be introduced
  • Increased evening service on Route 20 A-Line

These proposed changes are part of a broader shift from a downtown-focused network to a hub-to-hub transit system, improving cross-city travel and preparing the network for future express transit connections.

We want to hear from you! Your feedback will help us understand how these proposed changes may affect your trip and help us to identify opportunities to improve your service.

Service changes under review

The consultation focuses on proposed service changes that would help improve local connections, support cross-city travel and move HSR toward the approved long-term HSR Next network.

New or Modified Routes

  • Route 9 Rosedale: The new Route 9 Rosedale will provide service between Hamilton Stadium and the Kenilworth Access roundabout. The route has connections to the new Centre on Barton and will be extended in future years.
  • Route 20 A-Line Proposed Changes: Weekday evening service will be increased, with buses arriving every 10 minutes until 8 p.m., every 15 minutes from 8 to 10 pm, and every 20 minutes after 10 pm until the end of service.
  • Route 22 Upper Ottawa Proposed Changes: Service will be removed from Downtown Hamilton and shifted to Ottawa Street in the north end. Service is temporarily maintained on Unsworth Drive, Hempstead Drive, and Nebo Road north of Rymal Road, as well as Twenty Road east of Dartnall Road and Glover Road until a new route is introduced in a later year. Service levels are also adjusted.
  • Route 27 Upper James Proposed Changes: Modified route will provide service between HSR’s Mountain Transit Centre and Pier 8. Major destinations, like the Hamilton General Hospital and the Amazon Fulfillment Centre are along this route. Hourly service will also be provided on a portion of Burlington Street to Birch Avenue, and along a portion of Wentworth Street North.
  • Route 31 Concession: The new Route 31 Concession will provide service between Mohawk College and Mohawk Sports Park via Concession Street.
  • Route 32 Fennell: The new Route 32 Fennell will provide service between the Frank A. Cooke Terminal and the new Parkdale Hub at Parkdale and Queenston, via Fennell Avenue. This route will also provide service to the Mohawk College Hub. Route 32 Fennell will be extended in later years to service McMaster University.
  • Route 34 Mohawk: The proposed Route 34 Mohawk will travel between Meadowlands Hub and Eastgate Hub, via Mohawk Road and Upper Centennial Parkway, with connections to Mohawk College, St. Joseph’s Hospital-Hamilton, Lime Ridge Hub and Heritage Greene Hub. Some of the trips may continue to travel to the Confederation GO Station in Stoney Creek.

Retired Routes

  • Route 12 Wentworth: HSR will provide service on the modified Route 27 Upper James. This route operates between HSR’s Mountain Transit Centre and Pier 8, with hourly service on Wentworth Street North, between Barton Street and King Street East.
  • Route 21 Upper Kenilworth: HSR will provide service on two new routes, 31 Concession and 32 Fennell.
  • Route 41 Mohawk: HSR will provide service on a modified Route 22 Upper Ottawa and new Route 34 Mohawk.
  • Route 42 Mohawk East: HSR will provide service on two new routes, 31 Concession and 34 Mohawk

Route number changes

As a result of the new routes being introduced, two HSR route numbers will be changed:

  • Route 9 Rock Gardens becomes Route 72 Rock Gardens
  • Route 34 Upper Paradise becomes Route 21 Upper Paradise

How to participate

  • Complete the online survey
  • Share location-specific feedback on the interactive map
  • Submit a question through Ask a Question
  • Email HSRnext@hamilton.ca
  • Attend an in-person pop-up event in your community

Visit hamilton.ca/HSRNext to learn more.

Moving Hamilton forward with HSR Next changes

HSR is moving Hamilton forward with HSR Next, the largest transformation of the city’s transit network in decades. Beginning in fall 2027, HSR plans to roll out the first phase of network improvements designed to make transit faster, more connected and more reliable across Hamilton.

As part of the first year of HSR Next, we are reviewing several proposed service changes, including:

  • Route changes on Route 27 Upper James in the downtown area
  • Updates in the east-west service corridors on Hamilton Mountain
  • Several routes will be retired, and new routes will be introduced
  • Increased evening service on Route 20 A-Line

These proposed changes are part of a broader shift from a downtown-focused network to a hub-to-hub transit system, improving cross-city travel and preparing the network for future express transit connections.

We want to hear from you! Your feedback will help us understand how these proposed changes may affect your trip and help us to identify opportunities to improve your service.

Service changes under review

The consultation focuses on proposed service changes that would help improve local connections, support cross-city travel and move HSR toward the approved long-term HSR Next network.

New or Modified Routes

  • Route 9 Rosedale: The new Route 9 Rosedale will provide service between Hamilton Stadium and the Kenilworth Access roundabout. The route has connections to the new Centre on Barton and will be extended in future years.
  • Route 20 A-Line Proposed Changes: Weekday evening service will be increased, with buses arriving every 10 minutes until 8 p.m., every 15 minutes from 8 to 10 pm, and every 20 minutes after 10 pm until the end of service.
  • Route 22 Upper Ottawa Proposed Changes: Service will be removed from Downtown Hamilton and shifted to Ottawa Street in the north end. Service is temporarily maintained on Unsworth Drive, Hempstead Drive, and Nebo Road north of Rymal Road, as well as Twenty Road east of Dartnall Road and Glover Road until a new route is introduced in a later year. Service levels are also adjusted.
  • Route 27 Upper James Proposed Changes: Modified route will provide service between HSR’s Mountain Transit Centre and Pier 8. Major destinations, like the Hamilton General Hospital and the Amazon Fulfillment Centre are along this route. Hourly service will also be provided on a portion of Burlington Street to Birch Avenue, and along a portion of Wentworth Street North.
  • Route 31 Concession: The new Route 31 Concession will provide service between Mohawk College and Mohawk Sports Park via Concession Street.
  • Route 32 Fennell: The new Route 32 Fennell will provide service between the Frank A. Cooke Terminal and the new Parkdale Hub at Parkdale and Queenston, via Fennell Avenue. This route will also provide service to the Mohawk College Hub. Route 32 Fennell will be extended in later years to service McMaster University.
  • Route 34 Mohawk: The proposed Route 34 Mohawk will travel between Meadowlands Hub and Eastgate Hub, via Mohawk Road and Upper Centennial Parkway, with connections to Mohawk College, St. Joseph’s Hospital-Hamilton, Lime Ridge Hub and Heritage Greene Hub. Some of the trips may continue to travel to the Confederation GO Station in Stoney Creek.

Retired Routes

  • Route 12 Wentworth: HSR will provide service on the modified Route 27 Upper James. This route operates between HSR’s Mountain Transit Centre and Pier 8, with hourly service on Wentworth Street North, between Barton Street and King Street East.
  • Route 21 Upper Kenilworth: HSR will provide service on two new routes, 31 Concession and 32 Fennell.
  • Route 41 Mohawk: HSR will provide service on a modified Route 22 Upper Ottawa and new Route 34 Mohawk.
  • Route 42 Mohawk East: HSR will provide service on two new routes, 31 Concession and 34 Mohawk

Route number changes

As a result of the new routes being introduced, two HSR route numbers will be changed:

  • Route 9 Rock Gardens becomes Route 72 Rock Gardens
  • Route 34 Upper Paradise becomes Route 21 Upper Paradise

How to participate

  • Complete the online survey
  • Share location-specific feedback on the interactive map
  • Submit a question through Ask a Question
  • Email HSRnext@hamilton.ca
  • Attend an in-person pop-up event in your community

Visit hamilton.ca/HSRNext to learn more.

  • HSR Next Survey

    Share HSR Next Survey on Facebook Share HSR Next Survey on Twitter Share HSR Next Survey on Linkedin Email HSR Next Survey link

    Your feedback will help us understand how these proposed changes may affect your trip and help us to identify opportunities to improve your service. For inquiries or to request alternative formats of please contact call 905-528-4200.

    Start the HSR Next Survey

    Notice of Collection
    The City of Hamilton collects information under authority of Section 227 of the Municipal Act, 2001. Any personal information collected regarding HSR Transit will be used to deliver and improve the services provided to our customers. Questions about the collection of this personal information can be directed to the HSR Customer Experience Team by calling 905-528‑4200 or email hsrserve@hamilton.ca.


    Your feedback will help us understand how these proposed changes may affect your trip and help us to identify opportunities to improve your service. For inquiries or to request alternative formats of please contact call 905-528-4200.

    Start the HSR Next Survey

    Notice of Collection
    The City of Hamilton collects information under authority of Section 227 of the Municipal Act, 2001. Any personal information collected regarding HSR Transit will be used to deliver and improve the services provided to our customers. Questions about the collection of this personal information can be directed to the HSR Customer Experience Team by calling 905-528‑4200 or email hsrserve@hamilton.ca.


  • HSR Next Map Feedback

    Share HSR Next Map Feedback on Facebook Share HSR Next Map Feedback on Twitter Share HSR Next Map Feedback on Linkedin Email HSR Next Map Feedback link

    Review the proposed changes and share your feedback to help us identify opportunities to improve your service. For inquiries or to request alternative formats of please contact call 905-528-4200.

    Provide your route and stop specific feedback

    Notice of Collection
    The City of Hamilton collects information under authority of Section 227 of the Municipal Act, 2001. Any personal information collected regarding HSR Transit will be used to deliver and improve the services provided to our customers. Questions about the collection of this personal information can be directed to the HSR Customer Experience Team by calling 905-528‑4200 or email hsrserve@hamilton.ca.

    Review the proposed changes and share your feedback to help us identify opportunities to improve your service. For inquiries or to request alternative formats of please contact call 905-528-4200.

    Provide your route and stop specific feedback

    Notice of Collection
    The City of Hamilton collects information under authority of Section 227 of the Municipal Act, 2001. Any personal information collected regarding HSR Transit will be used to deliver and improve the services provided to our customers. Questions about the collection of this personal information can be directed to the HSR Customer Experience Team by calling 905-528‑4200 or email hsrserve@hamilton.ca.

Page last updated: 06 May 2026, 11:06 AM