Tenant/Renter Survey

Are you a tenant/renter in Hamilton? We want to hear from you!

Survey deadline: August 24, 2026

Notice of Collection: The City of Hamilton collects this information under the authority of sections 10 and 227 of the Municipal Act, 2001, as well as Business Licensing By-law 07-170, Property Standards By-law 23-162, Snow Removal By-law 03-296, and Yard Maintenance By-law 10-118. Any personal information collected through the Rental Housing Licensing Survey will be used to support a public report to City of Hamilton Council on the effectiveness of the Rental Housing Licensing Program and to identify any improvements or efficiencies that may be needed. Personal information will be removed or redacted before any information is included in the public report. Questions about the collection of this personal information can be directed to the Acting Manager Licensing, Licensing and By-law Services, Planning and Economic Development. 330 Wentworth St N., Hamilton, ON, L8L 5W3. 905-546-2424 ext 1789,Tiffany.Gardner@hamilton.ca.

How familiar are you with the City of Hamilton's Rental Housing Licensing Program?

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What Ward do you live in? Not sure, use the Find my Ward Map.

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What type of rental unit do you live in?

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Which category of tenant do you believe you fall into?

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What is the most important factor when selecting a rental unit? Rank from 1 to 6

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Price

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Location of rental

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Health and safety (fire code, property standards)

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Size

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Property amenities

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Proximity to community amenities

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Would you be more inclined to enter into a lease agreement knowing the property holds a municipal licence to operate a rental?

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Does the rental unit you live in currently hold a licence?

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If you are someone who was living in a rental unit while the licensing process occurred, have you seen a difference in the unit’s maintenance/safety standards since licensing?

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To obtain and maintain a valid licence to operate a rental house in the City of Hamilton, landlords are required to pay an annual fee ($735 in 2026). This fee supports activities such as property standards and fire inspections. If these fees were passed on to tenants through increased rent, do you believe there is value in licensing to ensure a rental unit complies with minimum health and safety standards?

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10.

Do you know how to submit complaints to the City regarding your rental unit?

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11.

Do you feel comfortable submitting complaints regarding your rental unit?

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