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Transparency, Accountability and Access Survey

To guide you in sharing your thoughts with us, please see some helpful definitions below:

  • Interact: Having direct contact with a City of Hamilton service, employee, official or recreational facility
  • Access: This means finding better ways for community members to share their thoughts and ideas with the city.
  • Transparency: This involves ensuring that people can easily see and understand what the City is doing and understand why.
  • Accountability: This includes making sure the City listens to and meets the needs of all community members and effectively communicates the outcomes of its work.
  • Trust: Bringing forward clear and practical ways to strengthen the relationship between the City and its residents.


We're collecting information as part of this project
The City of Hamilton collects information under the authority of Section 227 of the Municipal Act, 2001. Any personal information collected for the Mayor’s Task Force on Transparency, Accountability and Access will be used to inform a final report that will include specific recommendations to City Council on how to improve access, transparency, and accountability to enhance trust in City decision-making. More details and contact information can be found at the bottom of this page under "Notice of Collection".

All fields marked with an asterisk (*) are required

Interacting with the City of Hamilton

The following questions help us understand how you interact with and are impacted by the City of Hamilton. This helps us better understand your feedback and thoughts.

1.  

Outside of the Municipal services (e.g. garbage collection) that are delivered to your home, what other ways do you interact with the City of Hamilton? Select all that apply.

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3.  

How do you usually hear about what the City of Hamilton is doing, or not doing, to address concerns and issues in the City of Hamilton? Select all that apply.

* required

How is the City of Hamilton doing

The following questions help us understand your current level of trust towards the City of Hamilton and what influences that level of trust.

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5.  

What factors contribute most to your level of trust (whether it is high or low) in the City of Hamilton? Select your top three.

* required
Select option

Select option

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10.  

What information about the city have you had difficulty finding or that you would like more information on? Select all the apply.

* required