City Services & Assets Review

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The City of Hamilton provides many services to many customers including residents, business owners, students, commuters and tourists.

The City provides services you might not even think about such as ensuring clean water is running out of your tap and ensuring fire hydrants are working in case of an emergency. The City delivers these services using taxpayer money, and we want feedback from you on how we’re doing.

The City of Hamilton strives to measure the services that our customers are receiving, and how effective we are at delivering those services. Hearing a range of persepectives will give us the opportunity to ensure that future planning of services aligns with our customer needs.

Throughout the planning process your thoughts, opinions and satisfaction levels will be used to shape the plan, priorities and strategies for future levels of service.

Tell us what you think about the current services provided by the City of Hamilton by completing our short survey. Your feedback is vital to ensuring that the City aligns services with our customer needs.

We want to hear from you!

You will see regularly scheduled survey opportunities for you to provide your valuable feedback on City services.

Please complete the 3 surveys below on Police Services, Waste Management and Parking Services. Also please complete the parking infrastructure mapping tool to provide location-specific comments, which will help us identify issues, challenges and opportunities.

The City of Hamilton provides many services to many customers including residents, business owners, students, commuters and tourists.

The City provides services you might not even think about such as ensuring clean water is running out of your tap and ensuring fire hydrants are working in case of an emergency. The City delivers these services using taxpayer money, and we want feedback from you on how we’re doing.

The City of Hamilton strives to measure the services that our customers are receiving, and how effective we are at delivering those services. Hearing a range of persepectives will give us the opportunity to ensure that future planning of services aligns with our customer needs.

Throughout the planning process your thoughts, opinions and satisfaction levels will be used to shape the plan, priorities and strategies for future levels of service.

Tell us what you think about the current services provided by the City of Hamilton by completing our short survey. Your feedback is vital to ensuring that the City aligns services with our customer needs.

We want to hear from you!

You will see regularly scheduled survey opportunities for you to provide your valuable feedback on City services.

Please complete the 3 surveys below on Police Services, Waste Management and Parking Services. Also please complete the parking infrastructure mapping tool to provide location-specific comments, which will help us identify issues, challenges and opportunities.

  • CLOSED: This survey has concluded.

    Thank you for taking the time to complete this survey about Hamilton Police Service. The Corporate Asset Management group is looking forward to learning more about your experiences.

    Take Survey
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  • CLOSED: This survey has concluded.

    Thank you for taking the time to complete this survey about Hamilton Parking Services. The Corporate Asset Management group is looking forward to learning more about your experiences.

    Take Survey
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  • CLOSED: This survey has concluded.

    Thank you for taking the time to complete this survey about Hamilton’s Waste Management. The Corporate Asset Management group is looking forward to learning more about your experiences.

    Take Survey
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  • CLOSED: This survey has concluded.

    Every year, the City of Hamilton strives to engage with its users to track satisfaction with Hamilton’s assets and services. 

    This survey will be used to collect feedback on what kinds of services users want or need the City to provide and how. Results will help the City to identify current and future community desires to better plan for sustainable and cost-effective service delivery for many years to come.

    While this survey asks for feedback regarding roads, the City intends to ask for feedback about other important services and infrastructure in the future. 

    Results from this survey will be shared in summer 2022 as part of the City of Hamilton’s Asset Management Plan.

    Survey closes February 18, 2022

    Survey Closed
    Share on Facebook Share on Twitter Share on Linkedin Email this link
  • CLOSED: This survey has concluded.

    Every year, the City of Hamilton strives to engage with its users to track satisfaction with Hamilton’s assets and services. 

    This survey will be used to collect feedback on what kinds of services users want or need the City to provide and how. Results will help the City to identify current and future community desires to better plan for sustainable and cost-effective service delivery for many years to come.

    While this survey asks for feedback regarding drinking water, stormwater and wastewater, the City intends to ask for feedback about other important services and infrastructure in the future. 

    Results from this survey will be shared in summer 2022 as part of the City of Hamilton’s Asset Management Plan.

    Survey closes February 18, 2022 

    Survey Closed
    Share on Facebook Share on Twitter Share on Linkedin Email this link
Page last updated: 21 Mar 2023, 11:49 AM