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Consultation has concluded
The City of Hamilton website is a key communications tool that provides a variety of information about programs, services and operations to its citizens, businesses and other stakeholders.
The current Hamilton.ca launched in 2015 and has seen an average of 15 million page views a year and an increase in users from 1.5 to 3.4 million in the same time period.
Our requirements for a website have since evolved and City staff are launching a consultation process to uncover user motivations and needs for 2021 and beyond. The feedback gathered through public engagement opportunities will provide staff with valuable insight into what’s working, not working and ensuring any updates and redevelopment work that is done meets the needs of our residents and stakeholders.
City staff will advance hamilton.ca by focusing on delivering valuable content, an efficient CMS and a commitment to an improved user experience. We are estimating it will take until the end of 2021 to complete this project.
The City of Hamilton website is a key communications tool that provides a variety of information about programs, services and operations to its citizens, businesses and other stakeholders.
The current Hamilton.ca launched in 2015 and has seen an average of 15 million page views a year and an increase in users from 1.5 to 3.4 million in the same time period.
Our requirements for a website have since evolved and City staff are launching a consultation process to uncover user motivations and needs for 2021 and beyond. The feedback gathered through public engagement opportunities will provide staff with valuable insight into what’s working, not working and ensuring any updates and redevelopment work that is done meets the needs of our residents and stakeholders.
City staff will advance hamilton.ca by focusing on delivering valuable content, an efficient CMS and a commitment to an improved user experience. We are estimating it will take until the end of 2021 to complete this project.
Hamilton.ca Website Redesign has finished this stage
Experience survey open August 17 to September 4, 2020.
Phase 1 Under Review
Hamilton.ca Website Redesign has finished this stage
Contributions to this consultation are closed for evaluation and review. The Project team will report back on key outcomes.
Phase 2 consultation
Hamilton.ca Website Redesign has finished this stage
In response to Phase 1 public comments, we are launching a Phase 2 public consultation that will take a deeper look into some specific areas of content organization and findability.
Phase 2 Under Review
Hamilton.ca Website Redesign has finished this stage
Contributions to this consultation are closed for evaluation and review. The Project team will report back on key outcomes.
Information Report to Council
Hamilton.ca Website Redesign is currently at this stage
A summary of all contributions collected will be presented as well as recommendations for future action will be shared. December 2020.
