Hamilton.ca Website Redesign

People can’t use information they can’t find. Many sites poorly categorize and name labels that don’t adequately or accurately describe the content within them (unfortunately us included).

We're proposing some changes to how we handle this. Your response will help us make decisions to organize the content on our website.

In this activity all you need to do is click!

1. You will be asked to find a certain item/task.
2. Click through the list until you arrive at one that you think helps you complete the task.
3. This is not a test of your ability, there are no right or wrong answers.

Instead of small bits of departmental information scattered around the site, with seemingly little or no connection between them, we’d like to consolidate tasks by common actions.

We want to ensure that information can be found in the most logical place and that like-minded information/content is grouped and named appropriately. Your response will help us make decisions to organize the content on our website.

Let us know about your experience with the current Hamilton.ca website and help us find ways it can be improved.

Public feedback provides staff with valuable insight into what’s working, not working and ensuring any updates and redesign work that is done meets the needs of our residents and stakeholders.