Hamilton.ca Website Redesign

Share on Facebook Share on Twitter Share on Linkedin Email this link

The City of Hamilton website is a key communications tool that provides a variety of information about programs, services and operations to its citizens, businesses and other stakeholders.

The current Hamilton.ca launched in 2015 and has seen an average of 15 million page views a year and an increase in users from 1.5 to 3.4 million in the same time period.

Our requirements for a website have since evolved and City staff are launching a consultation process to uncover user motivations and needs for 2021 and beyond. The feedback gathered through public engagement opportunities will provide staff with valuable insight into what’s working, not working and ensuring any updates and redevelopment work that is done meets the needs of our residents and stakeholders.

City staff will advance hamilton.ca by focusing on delivering valuable content, an efficient CMS and a commitment to an improved user experience. We are estimating it will take until the end of 2021 to complete this project.


Trust & Confidence in City Government Open Forum

For the remainder of the 2018 to 2022 Term of Council, Trust & Confidence in City Government has been identified as a focus area of priority and the City of Hamilton is committed to promoting an open approach to government.

  • What things do you think we can do to better meet this commitment?
  • What information do you want to be able to access?
  • What tools can we utilize to close the gap?
  • What processes can we improve to enable transparency?

The City of Hamilton website is a key communications tool that provides a variety of information about programs, services and operations to its citizens, businesses and other stakeholders.

The current Hamilton.ca launched in 2015 and has seen an average of 15 million page views a year and an increase in users from 1.5 to 3.4 million in the same time period.

Our requirements for a website have since evolved and City staff are launching a consultation process to uncover user motivations and needs for 2021 and beyond. The feedback gathered through public engagement opportunities will provide staff with valuable insight into what’s working, not working and ensuring any updates and redevelopment work that is done meets the needs of our residents and stakeholders.

City staff will advance hamilton.ca by focusing on delivering valuable content, an efficient CMS and a commitment to an improved user experience. We are estimating it will take until the end of 2021 to complete this project.


Trust & Confidence in City Government Open Forum

For the remainder of the 2018 to 2022 Term of Council, Trust & Confidence in City Government has been identified as a focus area of priority and the City of Hamilton is committed to promoting an open approach to government.

  • What things do you think we can do to better meet this commitment?
  • What information do you want to be able to access?
  • What tools can we utilize to close the gap?
  • What processes can we improve to enable transparency?
Discussions: All (4) Open (4)